
Rates
Counsellor rates are a fair reflection of level of training and experience.
BCACC Recommended Fee Schedule for RCC's
Tara Marshall
$165.00/hr plus GST
Sarah DiFederico
$150.00 /hr plus GST
Vishavjit Sandhu
$150.00 /hr plus GST
Jenny Simpson
$140.00/hr plus GST
Harroop Sandhu
$160.00/hr plus GST
Payments Methods
We accept cash, e-Transfer, Visa, Master Card, Discover and American Express (The Stripe).
Subsidy
We offer a partial subsidy to a limited number of clients in financial need who do not have access to any third-party coverage. We have the right to use our own discretion for who qualifies for a subsidy. Please feel comfortable to ask about this.
Other Full/Partial Coverage Options at Kindred Counselling:
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Extended Health Insurance (Check with your provider)
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ICBC https://www.icbc.com/claims/injury/Pages/medical-care-treatment.aspx
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First Nations Health Authority https://www.fnha.ca/benefits/mental-health
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Crime Victims Assistance Program https://www.victimsinfo.ca/en/services/financial-assistance/cvap-program
Receipts
Kindred Counselling will issue you a detailed receipt with the therapist's registration number upon completion of your session. This is the receipt you will send in for reimbursement if you are using extended health insurance benefits.
Insurance Reimbursement/Third Party Coverage
At present BC Medical does not cover private counselling fees. RCC’s and RSW’s may be eligible for reimbursement through third party coverage from employment benefits. Contact your insurance provider for details on potential coverage.
Not Covered? If you find that RCC/RSW visits do not appear to be covered under your plan, contact your employer's Human Resources Department, or your insurance to clarify.
Free Initial Consultation
We provide a free initial consultation up to 15 minutes by phone or email. During this time, you can give a brief synopsis of your situation and ask questions you may have about the counselling process. We will then discuss the services we offer and determine if we will move to the next step.
If we decide to move forward, we will schedule a paid Intake Session (60-75mins) where your history and counselling goals will be discussed in more detail. Clients will also receive the Informed Consent Form to be reviewed and signed and an Intake Form to be completed and reviewed together.
Cancellation Policy
Please give 24 hours notice by phone or email if you need to cancel your appointment, otherwise you will be billed for the full session rate you booked. The exception to this policy is in the case of emergency, or if you believe you/child have COVID symptoms. After three missed sessions, even in the case of emergencies, we will have to discuss whether or not to move forward with counselling. Furthermore, it is important to note that insurance companies do not provide reimbursement for cancelled sessions; thus, you will be responsible to cover the fee for the missed session. In addition, you are responsible for coming to your session on time; if you are late, your appointment will still need to end at the scheduled time.
Kindred Counselling is located at:
Boundary View Plaza
The Enterprise Centre, Suite 201 3701 E Hastings St, Burnaby, BC
T: 604-637-2074